Results of Three Ongoing Beneficiary Surveys

Results of Three Ongoing Beneficiary Surveys

Provide an overview of inpatient, outpatient and plan MHS surveys TRICARE Inpatient Satisfaction Survey TRICARE Outpatient Satisfaction Survey Healthcare Survey of DoD Beneficiaries Discuss survey results and key drivers of satisfaction- comparison of all three surveys Provide recommendations on way...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Babeu, Lorraine, Bannick, Richard, Marshall, Kimberley
Format: Report
Sprache:eng
Schlagworte:
COMPARISON
PATIENTS
Personnel Management and Labor Relations
PURIFICATION
SURVEYS
TRICARE
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Beschreibung
Zusammenfassung:Provide an overview of inpatient, outpatient and plan MHS surveys TRICARE Inpatient Satisfaction Survey TRICARE Outpatient Satisfaction Survey Healthcare Survey of DoD Beneficiaries Discuss survey results and key drivers of satisfaction- comparison of all three surveys Provide recommendations on ways to improve the patients' healthcare experience throughout the MHS. Presented at the 2011 Military Health System Conference, January 24-27, National Harbor, Maryland