Comparative Analysis of Intermediate Level Maintenance Repair Process

This study investigated the impact of Consolidated Automated Support System on the intermediate level of naval aviation maintenance repair process. Repair process analysis can be used as a management tool in measuring process capability and determining how well process outputs are meeting the external customer requirements. A comparative study of the pre-CASS and post-CASS periods mean time between failure and mean time to repair showed process improvements. The use of this methodology can be incorporated at any stage of maintenance process. This approach may result in wide scale changes in future acquisition decisions and weapon system support. Recommendations for changes in Aviation Maintenance Management repair process and data collection methods are included along with suggestions for further research. The original document contains color images.