Methodology for Generating Efficiency and Effectiveness Measures (MGEEM) : A Guide for the Development and Aggregation of Mission Effectiveness Charts

Methodology for Generating Efficiency and Effectiveness Measures (MGEEM) : A Guide for the Development and Aggregation of Mission Effectiveness Charts

This paper discusses the development and use of mission effectiveness charts as the primary performance feedback tool in the Methodology for Generating Efficiency and Effectiveness Measures (MGEEM). Development of performance indicators, and the mission effectiveness charts for each indicator which...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Looper, Larry T
Format: Report
Sprache:eng
Schlagworte:
CHARTS
CORRECTIONS
EFFICIENCY
FEEDBACK
INDEXES
INDICATORS
MANAGEMENT
MANAGEMENT PLANNING AND CONTROL
MGEEM(METHODOLOGY FOR GENERATING EFFICIENCY AND EFFECTIVENESS MEASURES)
MISSIONS
OPERATIONAL EFFECTIVENESS
ORGANIZATIONS
PE62205F
PERFORMANCE(HUMAN)
Personnel Management and Labor Relations
PRODUCTIVITY
Psychology
QUALITY
QUALITY CONTROL
QUALITY MANAGEMENT
TQM(TOTAL QUALITY MANAGEMENT)
WUAFHRLUSAS1602
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Beschreibung
Zusammenfassung:This paper discusses the development and use of mission effectiveness charts as the primary performance feedback tool in the Methodology for Generating Efficiency and Effectiveness Measures (MGEEM). Development of performance indicators, and the mission effectiveness charts for each indicator which link levels of performance to effectiveness, is presented in detail. Examples are provided as guides for the MGEEM organizational facilitator. The computation and use of an aggregation correction factor to correct for unequal importance of organizational units are discussed, as is the procedure for aggregating across work centers and higher organizational levels. Aggregation allows managers to derive a single index of performance at any organizational level. Exercises are presented, with suggested solutions as aids to the MGEEM measurement facilitator. Keywords: TQM(Total Quality Management); Productivity; Total quality management. (kr)