Design of Computer-Related Workstations in Relation to Job Functions and Productivity

This research analyzed offices at the Defense Systems Automation Center, Defense Logistics Agency, Columbus, OH, to determine workstation design criteria for computer-related job functions. This was done by determining the functional needs of employees and by a before and after renovation evaluation of a prototypical workstation area. The prototype was compared and evaluated to control groups. Certain hypotheses about spatial adequacy, privacy, and productivity were tested within the limits fo the control group and the overall survey. The results of this analysis were related to previous research and then transplanted into recommended design actions which can be interpreted by interior designers, architects, and office managers. This will improve performance in computer-related job functions through layout, furnishings selection, and support services within the physical envelope and the management structure of the organization. Originator-supplied keywords included: workstation, workplace layout, productivity, terminals, architecture.