Guidelines: Assessing Use of Information Sources and Quality of Performance at the Work Site

Guidelines: Assessing Use of Information Sources and Quality of Performance at the Work Site

The report contains a sample training schedule and training materials for observers to use unobtrusive observation techniques in U.S. Army organizational-level and direct support-level automotive shops. Training materials include conceptual models and practical instructions for performing front-end...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Schurman, D L, Porsche, A J, Garvin, C P, Joyce, R P
Format: Report
Sprache:eng
Schlagworte:
AUTOMOTIVE VEHICLES
Humanities and History
INSTRUCTION MANUALS
INSTRUCTIONAL MATERIALS
JOBS
MAINTENANCE
MAINTENANCE PERSONNEL
OBSERVATION
PE62722A
PERFORMANCE(HUMAN)
RATINGS
SHOPS(WORK AREAS)
Surface Transportation and Equipment
SYSTEMS ANALYSIS
TEACHING METHODS
TRAINING SYSTEM EFFECTIVENESS
USER NEEDS
UTILIZATION
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Beschreibung
Zusammenfassung:The report contains a sample training schedule and training materials for observers to use unobtrusive observation techniques in U.S. Army organizational-level and direct support-level automotive shops. Training materials include conceptual models and practical instructions for performing front-end analyses of tasks common to these shops. Instructions for using methodology to predict information seeking and errors are also given.