Three Quality Journeys - Capability Maturity Model Integration, Baldrige Performance Excellence Program, and ISO 9000 Series

Objectives: Provide a high-level overview of the origins, foundations, goals, and scope of each approach. Compare and contrast support for quality and performance improvement. Present real-world examples of a multi-model environment that utilized at least two of the approaches. Identifies improvemen...

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Bibliographische Detailangaben
Hauptverfasser: Gross,Charlene C, Gross,Jon L
Format: Report
Sprache:eng
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Zusammenfassung:Objectives: Provide a high-level overview of the origins, foundations, goals, and scope of each approach. Compare and contrast support for quality and performance improvement. Present real-world examples of a multi-model environment that utilized at least two of the approaches. Identifies improvement truths that apply across the three approaches. 2012 24th Annual Systems and Software Technology Conference (SSTC 2012) , 23 Apr 2012, 26 Apr 2012,