A people‐centred health system must be the foundation for person‐centred care in the HIV response

[...]despite areas of progress, it is undeniable that person-centred care models that serve people living with HIV and key populations remain scarce and haphazardly implemented globally. [...]elevating these models towards truly people-centred health systems (PCHS) will require additional effort. Some key elements and ideas delineating PCHS include: (1) ensuring that clients and communities have a say in and the authority to make decisions regarding their health; (2) that HIV-related services are designed according to the needs and preferences of individuals, are demand-driven and founded on quality, safety and long-term care engagement; (3) recognition that health systems are social institutions which thrive on mutual trust, dialogue and reciprocity; and (4) that values around justice, rights, respect and equity are at the forefront of care delivery. [...]co-designed and collaborative monitoring systems allow for the identification of gaps in quality of care and facilitate the development of realistic opportunities for system improvement. To transition to PHCS, we must challenge the status quo, reflect on what it means to provide quality care and actively go against decades of ingrained policies and practices to develop new ways of working well in health systems.