MATHEMATICAL SIMULATION OF USER SATISFACTION PARAMETERS AND ORGANIZATION MANAGEMENT QUALITY SYSTEM EFFICIENCY

MATHEMATICAL SIMULATION OF USER SATISFACTION PARAMETERS AND ORGANIZATION MANAGEMENT QUALITY SYSTEM EFFICIENCY

The problem of mathematical model in complexation of production, work, services quality parameters is solved. Distribution of rank weights among and within quality parameters groups is considered. Distribution of quality parameters is described by the hyperbolic rank function. The method permits to...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Vestnik Donskogo gosudarstvennogo tehničeskogo universiteta (Online) 2018-07, Vol.10 (5), p.762-768
Hauptverfasser: Robert R. Lazurenko, Irina G. Koshlyakova, Tatiana V. Rastrygina, Anastasia A. Berezina
Format: Artikel
Sprache:rus
Schlagworte:
quality parameters
rank function
rank weights
user satisfaction
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The problem of mathematical model in complexation of production, work, services quality parameters is solved. Distribution of rank weights among and within quality parameters groups is considered. Distribution of quality parameters is described by the hyperbolic rank function. The method permits to plan work on quality parameters improvement with the aim of user satisfaction parameters growth.
ISSN:1992-5980
1992-6006