PRODUTIVIDADE: CRITICA (L) RESILIÊNCIA

Knowing that resilience is determined by genetic and environmental factors upon the culture of origin, age and gender of the individual (19, 4, 6, 7, 5, 14) and that the issue of productivity is seriously notorious (18, 8 and 3) in the current world of serious competitiveness and insecure survival, it’s prudent to evaluate the relationship between resilience and productivity. Our research, in development, aims to build a new model of psychotherapeutic intervention to develop individual’s resilience and productivity, recognizing which resilience’s categories contribute the most to increase each individual productivity, adapting the interventional model considering the individual resilience skills to develop or acquire. Our non-probabilistic sample, by convenience, comprises workers of both genders, with 35 years old mean. Regarding the business world is of vital importance the employee’s technical competence, as well as their emotional and social skills, since are those that would respond in crisis situations and/or in adaptational urgency (18, 12), therefore focus of our interventional model, with the following psychotherapeutic techniques that had emerged as fundamental to increase productivity: the awareness and promotion of self-esteem and self-confidence, autonomy and independence, internal locus of control, patience, initiative, determination, tenacity and empathy (team spirit and belonging); expectations management and setting realistic goals (realistic notion of control, focusing on the solution and skills enhancement) and finally emotion/stress and negative feedback management (critical situations exposure and training).Keywords: Resilience, Stress and Productivity.Resumo.Sabendo que a resiliência é determinada por factores genéticos e ambientais, mediante a cultura de origem, idade e género do indivíduo (19; 4; 6; 7; 5; 14) e que a questão da produtividade é de séria retumbância (18; 8; 3), no mundo actual de séria competitividade e insegura sobrevivência, torna-se prudente avaliar a relação entre resiliência e produtividade. A nossa investigação, em fase de desenvolvimento, visa a construção de um novo modelo de intervenção psicoterapêutica que desenvolva a resiliência e produtividade de um indivíduo, reconhecendo em que medida as categorias da resiliência contribuem para a produtividade de cada indivíduo, adequando o modelo consoante as competências da resiliência a desenvolver ou adquirir. A nossa amostra de conveniência não probabilística comp