Process analysis for vehicle access in Uberlândia’s regional airport: a simulation model

The growing number of users of these passenger terminals indicates that the quality of services should be improved through the expansion of their capacity or by process rationalization. This article aims to contribute to the improvement of the vehicle access process at Uberlândia’s airport using the Discrete Event Simulation and Queue Theory. During the analysis, three scenarios that can improve the subsystem were identified, two of which were more advantageous: one for the short-term and another for the medium term, through the establishment of an access route.