Achieving zero waste for landfills by employing adaptive municipal solid waste management services

[Display omitted] •We addressed Jakarta’s landfill shortage through adaptive services.•We assessed the adaptive waste management to support Jakarta Smart City.•We identified four quadrants and priorities between non-slum and slum resident.•Critical and priorities of adaptive waste management for asset and flexibility were investigated.•Non-slum citizens had higher critical value in adaptive waste management. Amidst global pushes for sustainable land development, Jakarta confronts pressing municipal solid waste management (MSWM) issues, with limited landfill capacities and rampant illegal dumping in slum and non-slum areas, exacerbating land consumption challenges. This context underscores the urgency to explore adaptive MSWM strategies that align with broader sustainable land planning objectives. This research aims to distinguish and shed light on the MSWM preferences of Jakarta’s non-slum and slum residents. The emphasis is placed on their importance-performance (I-P) preferences related to adaptive MSWM strategies. An in-depth evaluation involved twelve indicators across five adaptive capacity dimensions, correlating them with the I-P metrics and the participant demographics. Both slum and non-slum communities underscored the importance of bolstering the circular economy and waste segregation. However, a pronounced awareness regarding waste treatment was observed among non-slum residents. On the other hand, individuals from slum locales indicated a greater need for focused encouragement and resources to engage in waste segregation initiatives effectively. The insights from this study are pivotal for urban planners, policymakers, and scholars. Recommendations span from instituting self-reminder systems, enhancing collection services, and ensuring strict regulatory compliance to endorsing waste bank participation and mobilizing local community leaders, or cadres, to lead sustainable MSWM endeavors. By fostering a harmonious MSWM ecosystem, smart cities like Jakarta can ensure equitable and progressive MSWM for all its residents, thus moving closer to a sustainable urban future.