Identification of Performance Evaluation Indicators for Health, Safety, Environment, and Ergonomics Management Systems

Health, Safety, Environment and Ergonomics Management Systems (HSEEMS) are an important approach in supply chain management that contributes to the reduction of sustainability issues. The implementation of HSEEMS can improve the efficiency of supply chain management through the advancement of a safe, healthy, and eco-friendly workplace. For ensuring the effectiveness of the HSEEMS implementation, organisations need to evaluate the performance of the system. The purpose of this study is to determine indicators to evaluate the performance of HSEEMS implementation. It initially begins with a review of various studies in HSEE and quality performance evaluation. The literature review reveals that Malcolm Baldrige and European Foundation for Quality Management (EFQM) models are the frequently adopted excellence models. These models are used, analysed, and compared by HSEE experts through in-depth interviews to identify the indicators. In this light, considering the principles and assumptions of the models as well as their structure, efficiency in implementation, and scientific and operational support are selected for benchmarking. As a result, eight criteria including leadership, strategy, risk analysis, personnel, resources, HSEE implementation, stakeholders’ effects, and key performance effects are acknowledged. The identification of the HSEEMS performance assessment indicators will be useful for practitioners to enhance the quality and effectiveness of the HSEEMS implementation in organisations and contribute to the implementation of sustainable supply chain management.