Quality of nursing care: Predictors of patient satisfaction in a national sample

Aim To assess patients' satisfaction with the quality of nursing care and the relationship between patients' characteristics and their level of satisfaction. Design A descriptive correlational cross‐sectional design was used in this study. Methods Convenient sampling was utilized to include 1014 inpatients from six hospitals in Jordan: three private hospitals; two governmental hospitals; and one university‐affiliated hospital. The data collection process occurred from September 2022 to January 2023. The data were collected using the Arabic version of the Patients' Satisfaction with Nursing Care Quality Questionnaire. The data were analysed using Pearson correlation, t‐test, one‐way ANOVA and multiple hierarchal regression. Results The study included 1014 patients with an average age of 51.3 (SD = 18.6), and 59.9% were females. More than two thirds of the sample reported having health insurance, and 62.7% were unemployed. The mean total score of patients' satisfaction with nursing care quality (NCQ) was 68.2 (SD = 12.9), indicating high satisfaction. Higher‐income levels (p