Assessing the risk of crisis in gas distribution networks using the FAHP-PROMETHEE II method (Case study of Qazvin Province Gas Company)

Background and Aims: Natural gas is one of the most important energy sources used today in urban communities as cheap and hazardous energy. In this regard, if the government and organizations do not pay attention to the proper infrastructure for gas installations, it will create irreparable risks for that society. The assessment and management of crisis in the various processes can play a key role in the planning, organization and training of the target community. Today, the importance of increasing crisis management is not overlooked. Social and HSE crisis are the most important issues in the gas company. Crisis management results can be used for educational planning and resource management. Also, using the results of the crisis assessment can identify the weak points of the organization. Identifying weaknesses within an organization enables management to regulate the organizationchr('39')s strategies based on them and reduce the impact of the crisis effectively. The assessment of the risk of gas pipelines will be assessed by various criteria, such as the environment of the gas supply network and the social conditions surrounding the gas supply network. In the event of a crisis in gas distribution networks, the best way to prevent an increase in the crisis in urban and industrial areas is to ensure a rapid shutdown of gas transmission. The responsible organizations should use high-reliability facilities and equipment to reduce the crisis in the failure of the gas transmission lines in the network. The technical status of the gas supply pipelines and their maintenance are among other criteria for assessing the gas supply risk. Crisis in gas networks can have irreparable effects due to the direct connection of the network with residents of cities. The crisis in the gas supply network is causing fire and explosion and poisoning, but it can also lead to social crises. Since the gas company is a social institution. Its problems can affect the community. Therefore, the crisis management issue in the gas supply network is very important. Qazvin Gas Company is a government organization with more than 350,000 shareholders and customers in the province. The inadequate and old infrastructure has put the risk of crisis in this provincechr('39')s gas distribution network as unacceptable. Such organizations need to invest in building a strategic thinking in crisis management on how to design and deliver services to their customers. The purpose of this research is to de