Accidental Discovery of Information in Using of Social Networks and Online Communication, A Case Study: Shiraz University Students

Purpose: This research aims to investigate accidental discovery of information in using of social networks and online communication in Shiraz University. Methodology: This is an applied research that uses descriptive analytical techniques. In order to determine the validity of the questionnaire the comments of a number of experts and professors were asked, and by using Cronbach's Alfa its reliability(./88) was determined. The research population consisted of 3434 students of the faculty of Humanities and Engineering.. A sample of 346 students were randomly selected for the research, based on the Krejcie-Morgan sampling table. The collected data were imported to SPSS version 21, and analyzed based on descriptive statistics. Findings: Results show that the respondents were using resources more than average. They also know Social Networks and Online Communication a useful tool for purposeful gathering and accidental exposure to information. The majority of respondents use information gathered accidentally in their various activities, and store or share it. Conclusion: Social technologies and online communication are useful tools to achieve the targeted information and also to obtain untargeted information. Accidental discovery is an information gathering method equal to targeted information-seeking. Obtained information by accident is useful in the sharing of knowledge. It can also change the user path, guide him towards a new idea and assist in solving problems.