Mediating role of authenticity in the relationship between destination image and destination loyalty

Destination loyalty has become a topic that needs attention in tourism research, especially after the COVID-19 pandemic because it affects the number of visitors to tourist sites. This study aims to test the effect of destination image on destination loyalty through destination authenticity. The res...

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Veröffentlicht in:Innovative Marketing 2023-01, Vol.19 (4), p.14-25
Hauptverfasser: Yuliana, Yayuk, Sulistya Rini, Endang, Sirojuzilam, Helmi Situmorang, Syafrizal, Syahputra Silalahi, Amlys
Format: Artikel
Sprache:eng
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Zusammenfassung:Destination loyalty has become a topic that needs attention in tourism research, especially after the COVID-19 pandemic because it affects the number of visitors to tourist sites. This study aims to test the effect of destination image on destination loyalty through destination authenticity. The respondents in this study were visitors to the Ecotourism Mount Leuser National Park in Indonesia. The questionnaires were distributed to 301 respondents using purposive sampling. The data were processed using SEM-PLS methods. The results show that destination image influences destination authenticity (p-value
ISSN:1814-2427
1816-6326
DOI:10.21511/im.19(4).2023.02