European Cohesion Policy performance and citizens' awareness: a holistic system dynamics framework

As Cohesion Policy constitutes the major funding scheme of the European Union, not only does literature explore if the policy’s performance is satisfactory but as well investigates the extent to which the policy is effectively communicated to citizens. To integrate analysis of implementation and communication, we develop a novel qualitative framework that elicits a holistic analysis of the causal mechanisms behind: (i) the distribution of the Cohesion Policy funds, their management at a local managing authority level and the related impact on projects’ quality, and (ii) the communication processes that underpin citizens’ awareness about the Union’s role in funded projects. The multilevel nature and the dynamic behaviour of the system, as well as its multiple feedback loops, render System Dynamics as the appropriate approach to model its complexity. The proposed framework aims at stimulating a focused discussion on Cohesion Policy through providing policy-making insights for designing efficient schemes to improve not only actual performance but, more importantly, perceived performances, as well as for supporting research in the field from a new organisational point of view.