A NARRATIVE INQUIRY OF NURSE-PATIENT COMMUNICATION

Conclusion: The study recommends introducing professional training program of nurses in communication skills for nurse-patient conflict resolution. [...]the State must provide an environment complete with resources that can be conducive for an efficient health care delivery. [...]the researchers explore: According to the results of this study, the role of a nurse in our society is very important and a nurse can enhance it by gaining more training and education in this field8. [...]studies are important to avoid the rising incidences of unprofessional behaviour by doctors and allied health workers15. [...]there is an increased expectation by the society from the health professionals to provide medical care while maintaining the highest standards of professional behaviour16.