INTEGRATED ASSESSMENT OF ORGANIZATION'S KNOWLEDGE POTENTIAL / INTEGRUOTAS ORGANIZACIJOS ŽINIŲ POTENCIALO VERTINIMAS

Knowledge became a vital resource to all economy subjects after humans had become capable to catalyze the creation and spreading of knowledge in the 20th century. It became urgent to be capable of measuring and assessing knowledge to enhance this resource purposefully and well-grounded. Although quite a lot of scientific articles, as well as more popular publications, analyze various aspects of knowledge management, but the problem of knowledge assessment is yet to be solved. Although plenty of scientists have researched the theoretical and practical problems of assessing organization's knowledge potential for a few decades, a unified and single methodology of assessment has not been accepted. The outcome of our research is the original concept for determining knowledge potential, essentially based on new principles. An assessment of the factors making a real impact helped in building a model including such components as employee's knowledge potential, knowledge potential synergy, and organization's environment. The quantitative specifications of the above introduced components have been prepared. Practical application of the model has been researched by an experiment and theoretical modelling.