The Logistics Of Information In Customer Service Of Online Clothing Shops

The primary objective of this article is to present information logistics as a crucial component of servicing the customers of online clothing stores. The article assesses the relationship between store-transferred information transferred and the rating given by customers. Furthermore, the article e...

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Veröffentlicht in:Torun Business Review (Online) 2018-01, Vol.16 (3), p.21-34
1. Verfasser: Dariusz Weiland
Format: Artikel
Sprache:eng
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Zusammenfassung:The primary objective of this article is to present information logistics as a crucial component of servicing the customers of online clothing stores. The article assesses the relationship between store-transferred information transferred and the rating given by customers. Furthermore, the article explicates the necessity to treat information as a resource, outlines the logistics of information and its influence on the functioning of e-commerce, focusing on the most prominent characteristics of e-trade in Poland, especially in the clothing sector.
ISSN:1643-8175
2451-0955
DOI:10.19197/tbr.v16i3.130