The Logistics Of Information In Customer Service Of Online Clothing Shops
The primary objective of this article is to present information logistics as a crucial component of servicing the customers of online clothing stores. The article assesses the relationship between store-transferred information transferred and the rating given by customers. Furthermore, the article e...
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Veröffentlicht in: | Torun Business Review (Online) 2018-01, Vol.16 (3), p.21-34 |
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Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | The primary objective of this article is to present information logistics as a crucial component of servicing the customers of online clothing stores. The article assesses the relationship between store-transferred information transferred and the rating given by customers. Furthermore, the article explicates the necessity to treat information as a resource, outlines the logistics of information and its influence on the functioning of e-commerce, focusing on the most prominent characteristics of e-trade in Poland, especially in the clothing sector. |
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ISSN: | 1643-8175 2451-0955 |
DOI: | 10.19197/tbr.v16i3.130 |