Ambient UX for Cyber-Physical Spaces

Ambient User Experience (Ambient UX) is a conceptual framework providing a strategy for design processes that target cyber-physical spaces. Such design processes interface Wireless Sensor-Actuator Networks (WSAN), Artificial Intelligence (AI), and physically built environments. For managing the complexity of such design processes and ensuring the development of a design facilitating users’ satisfaction, design approaches focused on experience and user activities linked to bio-cyber-physical feedback loops are needed. This paper points out how Ambient UX supports decision-making in a design process. It outlines the importance of mapping user experiences for cyber-physically enhanced environments by discussing design practices that can support this activity and presenting a representative case study implemented with students at TU Delft.