Vouchers as a Result of Corona Virus and the Risks for Tour Operators and Consumers

The coronavirus is a phenomenon in the last months. The impact on the economy, especially on tourism is devastating. The national governments put into practice several supportive measures to avert the collapse. A specific tool was introduced for tour operators – the issue of vouchers instead of money refund. The aim of this paper is to identify and analyse risks of this measure offered by the Czech government. The identification is based on a combination of sources and methods. The methodologies used are open-question questionnaire and in-depth interviews. From the preliminary results, it is anticipated that the real risks connected with the vouchers are insurance validity, vouchers´ validity and tour operators´ future cash flow.