Dimensional Data Design for Event Feedback Data Warehouse

Data is an important asset and a fundamental requirement for building valuable information for organizations. Association of Information Systems Students of Unsika (Himsika) as a university organization provides many events to develop student’s academic and professional skills. A post-event evaluation through a feedback survey was conducted and stored in Google Sheets spreadsheet format. However, the current analysis process using spreadsheets lacks standardization, making it difficult to compare satisfaction rates over time and between events. Additionally, the lack of standardization leads to semi-structured data on spreadsheets, with varying question formats and meanings. To address these limitations, implementing a centralized data warehouse is proposed as a solution. The data warehouse would provide a structured and standardized approach to analyzing event feedback, enabling better comparisons and evaluation of management quality within Himsika. The research aims to design a data warehouse that supports multidimensional analysis. As a way to simplify and optimize analytical queries, the data structure is standardized in the data warehouse. The Four-step Dimensional Design method is applied in designing dimensional modeling on the data warehouse, consisting of four stages including selecting the business process, declaring the grain, identifying the dimensions, and identifying the facts. The design process resulted in 4 dimensions of events, dim_instances, dim_degree_programs, and dim_professions, and a fact table called fact_rates_by_responses. Overall, the proposed data warehouse and dimensional modeling approach aim to enhance the analysis and evaluation of Himsika’s events.