The Relationship between Quality of Working Life and Interpersonal Forgiveness among Faculty Members

Background and Objectives: University faculty members, as the largest providers of educational services, must enjoy a good quality of working life in order to provide excellent educational services to their students. Thus, this paper aimed to examine the relationship between their quality of working life and interpersonal forgiveness. Methods: This descriptive-analytical study was conducted through a cross-sectional method. Accordingly, 76 faculty members of Qom University of Medical Sciences were selected in 2013 using the convenience sampling method. The data were collected using demographic information questionnaire, Walton's Quality of Working Life and Interpersonal Forgiveness Scale. Then, the data were analyzed using descriptive statistics, Pearson correlation coefficient and One-way ANOVA, which were run in SPSS (V.16) Software. Results: The results of this study indicated that the majority of participants enjoyed a moderate quality of working life and interpersonal forgiveness. Besides, it was found that there was a significant relationship between faculty members' quality of working life and interpersonal forgiveness. Conclusion: Regarding the significant relationship between faculty members' quality of working life and interpersonal forgiveness, it seems that authorities and officials must adopt appropriate strategies and solutions to improve their quality of working life. Consequently, the required conditions to improve the quality of educational services will be provided.