Designing a Model of Supply Chain Resilience in Iranian Banking Industry

The expansion and complexity of supply chain relationships and inevitable risks in the banking industry make it necessary to examine the resonance in the supply chain of banks. Various supply chain management approaches or strategies, including resilience, seek to increase the flexibility and develop the ability of the supply chain to respond quickly to changes in the customer demand. Bank managers can increase sustainability and profitability, and finally can maintain competitiveness in the banking industry, with an innovative action like designing resilience supply chain. The purpose of this research was to identify dimensions, components, and indicators of resilience and ultimately design a model for assessing resilience in the banking industry. The statistical population of the present research included the experts in the state banks in Tehran. 50 participants were selected using cluster and judgmental sampling. The designed model was investigated using confirmatory factor analysis and structural equations modeling. The results of the research indicate that the proposed model is significant for building a resilient supply chain in the banking industry.