Impact of smart sustainable value stream mapping – Fuzzy PSI decision-making framework

Value Stream Mapping (VSM) is a Lean method for waste reduction, crucial across industries. In the era of the fourth industrial revolution, Small and Medium-sized Enterprises (SMEs) are adopting smart, sustainable practices. The focus has shifted from traditional VSM to Smart Sustainable VSM (SS-VSM). This study introduces an SS-VSM framework, integrating lean, sustainable, and smart techniques. A fuzzy-based Preference Selection Index (FPSI) method selects the optimal SS-VSM strategy, considering environmental, economic, and social factors. Sensitivity analysis tests the approach's robustness. The results offer a conceptual framework for implementing and managing VSM, aiding SMEs in enhancing performance through SS-VSM practices.