Which Hospitals Promote a Sleep-Friendly Patient Experience?

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patient perceptions of hospital experience to determine the annual Center for Medicare and Medicaid Services (CMS) reimbursement. This study focuses on the “Quiet at Night” variable and identifies instituti...

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Veröffentlicht in:Journal of patient experience 2023-01, Vol.10, p.23743735231151544-23743735231151544
Hauptverfasser: Gulati, Jasmine, Arora, Vineet, McDaniel, Lauren, Affini, Murtala, Mason, Noah, Orlov, Nicola
Format: Artikel
Sprache:eng
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Zusammenfassung:The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patient perceptions of hospital experience to determine the annual Center for Medicare and Medicaid Services (CMS) reimbursement. This study focuses on the “Quiet at Night” variable and identifies institutions with the highest scores to determine characteristics that facilitate patient sleep. The key findings were as follows: CMS Top Rated Hospitals have a mean score of 5 on the “Quiet at Night” variable. US News Honor Roll Hospitals have a mean score of 2.67, with a statistically significant difference of P 
ISSN:2374-3735
2374-3743
DOI:10.1177/23743735231151544