Cost–effective use of chatbot in the activities of a trading company

Cost–effective use of chatbot in the activities of a trading company

The article discusses the processes of tender and procurement activities that are promising for automation in a trading company. The types of activities of a specialist in tender activities are analyzed. Using the visual editor of the ROBIN platform, an algorithm for the operation of an automated sy...

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Veröffentlicht in:Putevoditelʹ predprinimatelâ (Online) 2022-03, Vol.15 (1), p.91-96
Hauptverfasser: Frolov, Y. V., Nevolko, A. T., Yazykova, O. I.
Format: Artikel
Sprache:eng ; rus
Schlagworte:
economic effect
robin platform
tender activity
trading company
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Zusammenfassung:The article discusses the processes of tender and procurement activities that are promising for automation in a trading company. The types of activities of a specialist in tender activities are analyzed. Using the visual editor of the ROBIN platform, an algorithm for the operation of an automated system is proposed. Calculations showed that by automating the main processes associated with the participation of the company in tenders, it is possible to free up the working time of specialists and gain an economic effect of about 250 thousand rubles.
ISSN:2073-9885
2687-136X
DOI:10.24182/2073-9885-2022-15-1-91-96