Big Data Analysis and Management in Telecommunications

Big data is changing the way decisions are made, but the power of big data is not from its "big", nor just from the data itself, the power of big data comes from insight into customer demand based on the big data. According to the customer insight, managers can make efficient and scientific decisions. In the terms of telecommunications, some questions were described, such as the analysis requirments based on the big data which can be caried out, the big data sources which can be expanded by enterprises and the ways on how to apply big data analysis in business operation management. At last, the trends of the development and transformation of the support of enterprise IT operation management in the big data era were described.