Analysis of a Retrial Queue With Two-Type Breakdowns and Delayed Repairs

This article studies an M/G/1 retrial queue with two types of breakdowns. When the server is idle, it is subject to breakdowns according to a Poisson process with rate \delta and it cannot be repaired immediately. While when the server is busy, it may break down according to a Poisson process with rate \theta and can be immediately repaired. Firstly, based on embedded Markov chain technique and probability generating function (PGF) method, we present the necessary and sufficient condition for the system to be stable and the PGF of the orbit size at the departure epochs. Secondly, we give the steady-state joint queue length distribution by supplementary variable method, and present some important performance measures and reliability indices. Thirdly, we provide the analysis of sojourn time of an arbitrary customer in the system when the system is in stable state. Finally, some numerical examples are presented to illustrate the effect of the some system parameters on important performance measures and reliability indices.