A Systematic Literature Review on AI-Based Recommendation Systems and Their Ethical Considerations

With the rise of social media, individuals face challenges in decision-making due to the abundance of options available. Recommender Systems (RSs) leverage Artificial Intelligence (AI) to provide users with personalized suggestions aligned with their preferences and interests. This study presents a...

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Veröffentlicht in:IEEE access 2024, Vol.12, p.121223-121241
Hauptverfasser: Masciari, Elio, Umair, Areeba, Ullah, Muhammad Habib
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Sprache:eng
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Zusammenfassung:With the rise of social media, individuals face challenges in decision-making due to the abundance of options available. Recommender Systems (RSs) leverage Artificial Intelligence (AI) to provide users with personalized suggestions aligned with their preferences and interests. This study presents a systematic review of AI-based Recommender Systems, focusing on recent advancements and primary studies published between 2019 and 2024. While several review papers have addressed various aspects of RSs, the rapid evolution of AI techniques necessitates an updated review to capture the latest trends and innovations. We systematically gathered data from five major databases: IEEE, Springer, Science Direct, ACM, and Wiley. Through the PRISMA methodology, we selected 85 relevant studies. Our analysis addresses several key research questions: the types of datasets and data sources used, major application fields, prevalent machine learning and AI techniques, overall research productivity, and the limitations and future trends in AI-based RSs. Our findings indicate that advanced AI techniques, particularly those incorporating deep learning with multiple hidden layers and transformer models like BERT, significantly enhance the accuracy and effectiveness of Recommender Systems. Furthermore, we observed a trend towards integrating contextual and real-time data to improve recommendation relevance. Additionally, we discuss ethical considerations such as privacy, data security, bias, and transparency, emphasizing the need for responsible AI development to ensure fair and equitable recommendations. These insights can guide future research and development efforts in the field.
ISSN:2169-3536
2169-3536
DOI:10.1109/ACCESS.2024.3451054