Understanding the dilemma of explainable artificial intelligence: a proposal for a ritual dialog framework

This paper addresses how people understand Explainable Artificial Intelligence (XAI) in three ways: contrastive, functional, and transparent. We discuss the unique aspects and challenges of each and emphasize improving current XAI understanding frameworks. The Ritual Dialog Framework (RDF) is introd...

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Veröffentlicht in:Humanities & social sciences communications 2024-12, Vol.11 (1), p.321-9, Article 321
Hauptverfasser: Bao, Aorigele, Zeng, Yi
Format: Artikel
Sprache:eng
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Zusammenfassung:This paper addresses how people understand Explainable Artificial Intelligence (XAI) in three ways: contrastive, functional, and transparent. We discuss the unique aspects and challenges of each and emphasize improving current XAI understanding frameworks. The Ritual Dialog Framework (RDF) is introduced as a solution for better dialog between AI creators and users, blending anthropological insights with current acceptance challenges. RDF focuses on building trust and a user-centered approach in XAI. By undertaking such an initiative, we aim to foster a thorough Understanding of XAI, capable of resolving the current issues of acceptance and recognition.
ISSN:2662-9992
2662-9992
DOI:10.1057/s41599-024-02759-2