Evaluatology: The science and engineering of evaluation

Evaluation is a crucial aspect of human existence and plays a vital role in each field. However, it is often approached in an empirical and ad-hoc manner, lacking consensus on universal concepts, terminologies, theories, and methodologies. This lack of agreement has significant consequences. This article aims to formally introduce the discipline of evaluatology, which encompasses the science and engineering of evaluation. We propose a universal framework for evaluation, encompassing concepts, terminologies, theories, and methodologies that can be applied across various disciplines, if not all disciplines. Our research reveals that the essence of evaluation lies in conducting experiments that intentionally apply a well-defined evaluation condition to individuals or systems under scrutiny, which we refer to as the subjects. This process allows for the creation of an evaluation system or model. By measuring and/or testing this evaluation system or model, we can infer the impact of different subjects. Derived from the essence of evaluation, we propose five axioms focusing on key aspects of evaluation outcomes as the foundational evaluation theory. These axioms serve as the bedrock upon which we build universal evaluation theories and methodologies. When evaluating a single subject, it is crucial to create evaluation conditions with different levels of equivalency. By applying these conditions to diverse subjects, we can establish reference evaluation models. These models allow us to alter a single independent variable at a time while keeping all other variables as controls. When evaluating complex scenarios, the key lies in establishing a series of evaluation models that maintain transitivity. Building upon the science of evaluation, we propose a formal definition of a benchmark as a simplified and sampled evaluation condition that guarantees different levels of equivalency. This concept serves as the cornerstone for a universal benchmark-based engineering approach to evaluation across various disciplines, which we refer to as benchmarkology. •Our research reveals that the essence of evaluation.•Derived from the essence of evaluation, we propose five axioms focusing on key aspects of evaluation outcomes.•We propose the development of a universal evaluation theory and methodology.•Building upon the science of evaluation, we propose a formal definition of a benchmark, which serves as the cornerstone for a universal benchmark-based engineering approach to evaluat