Strategies for Productivity Improvement in Government Organizations

Aim and introduction: The low productivity of Iranian government organizations is one of the issues that has been repeatedly emphasized by internal and sometimes external evaluation institutions. Given the vital importance of productivity and its major impact on the achievement of organizations to the desired goals, as well as its important role in the development of the country, it seems necessary to examine the various dimensions and, in other words, to find the reasons of this issue. Despite the efforts made so far, a comprehensive model that can be used to consider all matters related to employees and to act 100% fairly and only on the basis of the final and real results of performance to determine their salaries is not provided. In government organizations, due to the many problems and obstacles, the accurate implementation of academic methods is not possible and, in fact, requires a strong will to rebuild the inflexible structure of seemingly private organizations (originally governmental). The issue of conflict of interest of an organization and its employees, especially in government organizations, is always raised. What an organization wants from each of its employees is to perform all the assigned tasks with the highest level of productivity and with the lowest expectations regarding issues such as salaries, benefits and bonuses, leave, incentives and etc. On the other hand, employees try to perform their tasks in the shortest time and receive the highest level of salary and benefits (and of course, regardless of productivity). This contradiction depicts the environment of the organization as a playground with the senior management of the organization on one side and the employees on the other side, each side trying to get the most profit and points from the other side. In other words, this campaign consists of continuously playing n two-player games between senior management and n employees, and the final profit of the organization is optimized when each of the parties is at least satisfied with the results of the game. The aim of this study is to provide a mathematical model using a combination of data envelopment analysis (DEA) and game theory that can be helpful in improving the productivity of the organization while meeting the demands of employees and managers. In this study, using data envelopment analysis as one of the non-parametric methods of evaluating the performance of decision-making units (DMU), we have tried to simulate the organi