QUALIDADE DOS CUIDADOS DE ENFERMAGEM: DIFERENÇAS EM HOSPITAIS DE PORTUGAL E TURQUIA

Objective: to analyze nurses’ perception about the activities that contribute to the quality of Nursing care in Portuguese and Turkish hospital services. Method: a multicenter, quantitative and cross-sectional study, carried out in a hospital in each country, involving 211 nurses from each setting. The Scale of Perception of Nursing Activities That Contribute to Nursing Care Quality was used. The study was conducted from August 2017 to March 2018. Results: it was verified that the Portuguese nurses obtained higher means in all the domains, except in the activities related to continuity of care, to the records system and to the knowledge of the institutional policies. The findings indicate aspects that require investment. Conclusion: the nurses’ perceptions, even in different countries, demonstrate a specific professional profile that reinforces the usefulness of conceptualization in this knowledge area as a contribution to the well-being and promotion of the health of individuals.