Digital Human Resource Management in Maritime Enterprises

This study investigates the adoption of Digital Human Resource Management (DHRM) systems in the maritime industry of the Riau Islands (Kepri), Indonesia. Through qualitative research involving interviews, observations, and literature reviews with HR leaders from marine tourism, fisheries, and port logistics, the study identifies eight key areas of DHRM adoption: Digital Recruitment, Digital Performance Management, Digital Training and Development, Digital Communication, Employee Data Management, Digital Employee Engagement, Digital Diversity and Inclusion, and Adoption of New Technology. The findings reveal significant opportunities for enhancing efficiency, improving objective performance tracking, and streamlining recruitment processes. However, challenges persist, including limited human resources, reliance on centralized decision-making, inadequate technological infrastructure, and a predominant focus on seagoing workforce development. These barriers impede the full implementation of DHRM. Despite these challenges, the research underscores DHRM’s potential to foster digital innovation and gain a competitive edge within the maritime sector. In conclusion, addressing these challenges through targeted strategies will be essential for maximizing the benefits of DHRM and advancing the digital transformation of human resource practices in the industry