A Model for Evaluating the Sustainable Performance of Human Resources

Purpose: This research tries to reach an evaluation model for sustainable performance of employees in Mostazafeen Foundation Properties and Lands Organization. Methodology: The research method was both quantitative and qualitative. The statistical population in the qualitative section included texts and themes, as well as organizational and academic experts. By applying snowball method as a sampling technique for in-depth interviews, seven organizational experts and seven academic experts were selected. The statistical population in the quantitative part included all employees and managers of this organization, from among of whom 152 individuals were selected as the statistical sample using Krejcie and Morgan table. Also, using Fuzzy Delphi technique, the statistical sample in the validation section of the identified components consisted of 10 academic experts who were selected by purposive judgment method. Then by using confirmatory factor analysis, prioritization of dimensions, components and indicators of the model were tested. Findings: The proposed model contains three dimensions, eight components and twenty one indicators, which can be used as a proper framework for evaluating the sustainable performance of human resources. Besides, the model shows that the highest to the lowest ranks among the dimensions are respectively job quality, success, and sustainable behavior. Originality: The presented model can help develop the existing literature and to identify the characteristics of employees' sustainable performance. Implications: Testing the model showed that among the three main dimensions, sustainable behaviors including citizenship behavior and green behavior of employees have the lowest ranking. Therefore, it is suggested that the managers of the organization make plans to solve this problem.