Negociando com as incertezas: promoção de diálogos generativos no contexto urbano

Cities face complex and uncertain problems, amplified by the constant increase in urban concentration. Its nature is diffuse, its contours are poorly defined and the perceptions of the treatments are sometimes contradictory and conflictive among the actors involved. The uncertainties suggest the need to institute an exploratory approach, guided by learning, since the efforts used for their resolution have not been satisfied from a traditional approach. It is assumed that creativity, entrepreneurship and innovation are determining factors in dealing with situations of high uncertainty. Every city is creative and carrier of knowledge, varying according to its culture, values, beliefs and abilities. Following the concept of Research through Design, the creation of knowledge in the treatment of complex problems and situations from the construction of artifacts was studied. Having metaprojectual thinking as one of its foundations, strategic design looks at the design movement as a reflective, conversional, and generative process. The exploratory, empirical and qualitative research was carried out with a group of subjects with and without training in design. The analysis of the process followed the method of linkography. As a result, a framework structured in six perspectives was proposed to support the Knowledge Creation Artifact Design process: (a) Engagement and Interaction; (b) Context and Understanding; (c) Outsourcing of Ideas; (d) Format; (e) Application and (f) Joker. It is expected that this proposal will help in the design of artifacts to formulate new public policies and new undertakings towards a more sustainable and economically just society As cidades enfrentam problemas crescentemente mais complexos e incertos amplificados pelo aumento constante da concentração urbana. A sua natureza é difusa, seus contornos mal definidos e as percepções de tratamentos por vezes contraditórias e conflitantes entre os atores envolvidos. As incertezas sugerem a necessidade de instituir-se uma abordagem exploratória, orientada pelo aprendizado pois os esforços empregados para sua resolução não têm sido satisfeitos a partir de uma abordagem tradicional. Parte-se do pressuposto de que a criatividade, o empreendedorismo e a inovação são fatores determinantes no tratamento de situações de elevada incerteza. Toda cidade é criativa e porta conhecimentos, variando em função de sua cultura, de seus valores, credos e habilidades. Partindo do conceito de Research Through Desig