Strengthening administrative knowledge through a serious game

Organizations are aware that knowledge is part of their competitive advantage. Continuous improvement of human resources within organizations is a policy of top management. Strengthening knowledge, reinforcing skills, and motivating employees fosters organizational ownership among both managers and subordinates. Workers aspire to specialize in a specific area to enhance their performance. Serious games are a modern tool that allows organizations to assist in training, reinforcing, and validating the knowledge they want to transfer to their employees. This article focuses on the design of a serious game based on previous knowledge from different organizational areas. Its purpose is to reinforce concepts and involve teamwork in choosing the best alternative to make decisions in various situations. This game was applied to a group of graduate students belonging to the Faculty of Mining at the National University of Colombia, and relevant conclusions are presented.