Estrategias de comunicación entre los estamentos de la ESPOCH sede Morona Santiago, en tiempos de pandemia

Introduction. Communication is a fundamental tool in the communication process in Higher Education Institutions, the arrival of the pandemic forced the institutions to adopt new communication strategies in order to maintain contact between the different actors in the educational process. Goal. Determine the communication strategies between students, teachers and authorities at the Chimborazo Polytechnic High School, Morona Santiago Headquarters in times of pandemic. Methodology: the research was carried out on 55 students from the Zootechnics, Environmental, Mining and Information Technology careers who received the subject of oral and written expression; for which surveys developed in Google drive were used during the period October 2021 - March 2022, the results were analyzed with frequencies, the unbalanced statistical model and the Chi square test in the Excel and SPSS version 25 packages. Results: The students of oral and written communication they were able to communicate with their authorities in 70.91%, with teachers, 92.73 and among students 96.36%, the topics discussed with the different social actors were academic in a high percentage, followed by the social and finally the cultural ; Regarding the medium and low level of communication, they reached the highest percentage and high register the lowest frequency. They never presented problems in communication between students, with teachers and with the authorities 41.82, 40.00 and 34.55 percent respectively, so it is concluded that quarantine in times of pandemic negatively affected the communication process between students-student, student -teacher and student-authorities. Introdução. A comunicação é uma ferramenta fundamental no processo de comunicação nas Instituições de Ensino Superior, a chegada da pandemia obrigou as instituições a adotarem novas estratégias de comunicação de forma a manter o contacto entre os diferentes atores do processo educativo. Meta. Determinar as estratégias de comunicação entre alunos, professores e autoridades na Escola Secundária Politécnica Chimborazo, Sede Morona Santiago em tempos de pandemia. Metodologia: a pesquisa foi realizada com 55 alunos das carreiras de Zootecnia, Meio Ambiente, Mineração e Tecnologia da Informação que receberam a disciplina de expressão oral e escrita; para os quais foram utilizados questionários desenvolvidos no Google drive durante o período de outubro de 2021 a março de 2022, os resultados foram analisados com frequências, o modelo