Síndrome de burnout en personal de atención a urgencias médicas durante la pandemia de covid-19

The Burnout Syndrome constitutes a functional disorder of the neuropsychiatric sphere conditioned by chronic exposure to situations that generate high levels of stress. The situation experienced by workers who provided emergency medical assistance during the COVID-19 pandemic is consistent with a high and sustained level of stress. The objective of this research was to identify the presence of Burnout Syndrome in emergency medical care personnel during the COVID-19 pandemic. For this, a basic, descriptive and explanatory research was conducted that included 135 health workers who provided emergency medicine services at the Riobamba Provincial General Teaching Hospital during the COVID-19 pandemic. The sample consisted of 101 workers to whom a questionnaire for general characteristics and the Maslach Burnout Inventory Scale were applied to identify the presence of Burnout Syndrome. There was an average age of 47.17 years, with a predominance of female workers (57.42%) and nursing personnel (38.62%). In 35.64% of the workers the presence of Burnout Syndrome was identified, being more frequent in females (77.78%) and in nursing personnel (58.33%). It is concluded that the situation experienced during the COVID-19 pandemic generated high levels of stress in the personnel who provided medical emergency services at the Riobamba Provincial General Teaching Hospital. This situation had an impact on the increase in health workers diagnosed with Burnout Syndrome. El Síndrome de Burnout constituye un desorden funcional de la esfera neuropsiquiátrica condicionado por la exposición crónica a situaciones que general elevados niveles de estrés. La situación vivida por los trabajadores que brindaron asistencia médica de urgencia durante la pandemia de COVID-19 es consistente con un nivel de estrés elevado y mantenido. El objetivo de esta investigación fue identificar la presencia de Síndrome de Burnout en el personal de atención a urgencias médicas durante la pandemia de COVID-19. Para esto se realizó una investigación básica, descriptiva y explicativa que incluyó a 135 trabajadores de la salud que prestaron servicios en medicina de urgencia del Hospital provincial General Docente de Riobamba durante la pandemia de COVID-19. La muestra quedó conformada por 101 trabajadores a los cuales se les aplicó un cuestionario para características generales y la Escala de Maslach Burnout Inventory para identificar la presencia del Síndrome de Burnout. Existió un promedio de edad de 4