Efficiency in equipment import processes: UNIVASF's case

This study aims to describe and analyze the administrative flow of equipment import process at UNIVASF considering the principle of administrative efficiency. A qualitative single case study research was carried out, with a survey and analysis of actions, administrative acts developed into equipment import processes, from 2004 to 2014, to foster, and support scientific, technological and innovation research at UNIVASF. The results show that the principle of efficiency, a promise of the new managerialism, does not resonate with the evidences pointed out in this research, due to the higher time spent to perform the phases, especially the fiscal one, due to obstacles in the administrative and legal systems.