El Estrés familiar y el desempeño laboral de la secretaria

The secretary is usually known as Administrative Assistant since she is someone very important within a company, not only is that person who has to fulfill the direct orders of the boss, with administrative knowledge, answering the phone and possess sympathy. Over time, a secretary must possess a se...

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Veröffentlicht in:La Corónica 2016, Vol.35 (1), p.5-5
Hauptverfasser: García Rodríguez, Reynier, Davila Sabando, Ruben Alejandro, Toromoreno Romero, Angela Daniela
Format: Artikel
Sprache:spa
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Zusammenfassung:The secretary is usually known as Administrative Assistant since she is someone very important within a company, not only is that person who has to fulfill the direct orders of the boss, with administrative knowledge, answering the phone and possess sympathy. Over time, a secretary must possess a series of qualities and build bonds of friendship, trust and honesty with bosses, colleagues and clients, and others are fundamental in this profession such as discretion, loyalty with the company and herself, Be disciplined, proactive and enterprising. In spite of all this, it leads to being loaded with emotions and work, reaching a situation of stress that harms your health. The objective of the research is: To relate family stress to work performance in women between 28 and 30 years who work as secretaries. The study was qualitative, descriptive, the survey technique was applied to collect the information. The search and selection of theoretical support on the variables of this topic was also carried out, to make a deeper review and understand how the performance of the secretary influences the micro business development. With this investigation, it was analyzed and determined that stress greatly affects a secretary, since they are the main image of the company and when they are stressed they give a bad impression to the client. The secretaries are the main and fundamental part of the company, since they not only answer the telephone or attend to the clients, they order and plan all the daily activities of their boss and that is why they must express good presence, courtesy and kindness and generate a good environment since it is the first person that the company's customers meet. La secretaria se la suele conocerse como Auxiliar Administrativo ya que es alguien muy importante dentro de una empresa, No solo es esa persona que tiene que cumplir las órdenes directas del jefe, con tener conocimientos administrativos, atender el teléfono y poseer simpatía. A lo largo del tiempo una secretaria debe de poseer una serie de cualidades y construir lazos de amistad, confianza y honestidad con los jefes, compañeros y clientes, y otras son fundamentales en esta profesión como la discreción, lealtad con la empresa y a ella mismo, ser disciplinada, proactiva y emprendedora. A pesar de todo esto conlleva a que se cargue de emociones y trabajo llegando a una situación de estrés que perjudica su salud. El objetivo de la investigación es: Relacionar el estrés familiar con el des
ISSN:0193-3892
1947-4261