LiveChat Evaluations 2017
Blinded evaluation of the questions asked via live chat and answered by reference assistants at the MCPHS University libraries. The evaluation was conducted based on a variety of criteria. This data set presents the statistical data on the number of questions, types of patrons, question complexity,...
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| Format: | Dataset |
| Sprache: | eng |
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| Online-Zugang: | Volltext bestellen |
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| Zusammenfassung: | Blinded evaluation of the questions asked via live chat and answered by reference assistants at the MCPHS University libraries. The evaluation was conducted based on a variety of criteria. This data set presents the statistical data on the number of questions, types of patrons, question complexity, answer correctness, etc. for the 2017 and 2018 reference transactions. |
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| DOI: | 10.17632/xbsty4k735.1 |