Design of a new tool for the Digital Charts Service

BMAT is a technological service provider for musical and audiovisual rights col- lecting societies, as well as for other companies in the music business. One of the services the company offers is the generation of Top Charts of the digital mu- sic market?i.e. a list of the most listened songs in online music services?e.g. Spotify, Apple Music, Deezer... For various reasons, the platform currently used to generate the Digital Charts does not support the expansion of the service to new territories so the author has been appointed with the goal of analyzing its flaws and designing a new improved platform. The author has first analyzed the digital charts business and the process that must be followed to generate charts. From this analysis, a list of requirements for the new platform have been defined and the limitations of the current plat- form have been identified. Based on the conclusion of the two processes just mentioned, the author has designed and lead the development of the new plat- form, that has proved to outperform the old one in all the KPIs that have been defined. Upon the completion of this project, the new platform still lacks some key features to be considered as fully developed, but the conclusion is that the added control over the process and the increased reliability greatly compensate the missing functionalities. A cost analysis of the development, maintenance and operation of the new platform is also included in this thesis. BMAT es una empresa proveedora de servicios tecnológicos a entidades de gestión de derechos de autor y a otras compañías relacionadas con la industria de la música. Uno de los servicios que ofrece es la generación de listas de popularidad del mercado de la música digital en las que se representan las canciones más escuchadas en plataformas online como Spotify, Apple Music, Deezer, Google Play... Por varios motivos, la aplicación que se usa actualmente para la generación de las listas no permite que el servicio se expanda a nuevos territorios. Al autor se le ha encomendado la misión de analizar los defectos de la aplicación y diseñar una nueva para sustituirla. En primer lugar, el autor ha analizado el negocio de las listas de popularidad y el proceso seguido para generarlas. A partir de dicho análisis se ha definido una lista de requerimientos a ser cumplidos por la nueva aplicación y se han analizado las debilidades la aplicación actual. Basado en las conclusiones de los dos procesos recién mencionados, el autor ha d