El management de las conductas socioemocionales. Una aproximación teórica y empírica desde el caso de los agentes de "contact centers"

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Veröffentlicht in:Arxius de Ciències Socials 2024-07 (42)
Hauptverfasser: Moench, Eric, López Ruiz, Osvaldo Javier
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container_issue 42
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container_title Arxius de Ciències Socials
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creator Moench, Eric
López Ruiz, Osvaldo Javier
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doi_str_mv 10.7203/acs.42.29114
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title El management de las conductas socioemocionales. Una aproximación teórica y empírica desde el caso de los agentes de "contact centers"
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