Social Engineering for Waste Management in Hangar Systems and Recycling Centers Based on Community Participation Using the Jeknyong Application Supports Banyumas Zero Waste

The aim of the research is to examine community participation in waste management based on the Jeknyong application program and examine the obstacles to the Jeknyong application program. The research method uses descriptive qualitative, taking informants using purposive sampling, in-depth interview data collection, observation with interactive analysis. The results show that community participation in waste management at waste sources is progressing. The community in collecting and sorting inorganic waste has collaborated with waste banks, PDUs, hangars, KSMs with the jeknyong application. The government has also established 25 TPSTs which are able to significantly reduce downstream waste, namely going to landfill, from 144 trucks to 22 waste trucks every day after being sorted and processed. However, there are still obstacles, namely the mixture of plastic waste with organic waste and wet plastic waste making it difficult to process. Picking up inorganic waste using the Jeknyong application system is not yet optimal, because there are still many people who are clueless and don't know where the Jeknyong vehicles hang out. The problem is that waste collectors' welfare does not pay enough attention to the welfare of waste management, namely that partners also move officers and jeknyong carts to pick up waste. Waste management in the center is characterized by KSM with a hangar and PDU system. However, this causes community participation in waste management to be less active.