CUSTOMER KNOWLEDGE MANAGEMENT: TOWARD SOCIAL CRM
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| Veröffentlicht in: | International journal of management cases : IJMC 2011-01, Vol.13 (3), p.203-209 |
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| Format: | Artikel |
| Sprache: | eng |
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| container_end_page | 209 |
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| container_issue | 3 |
| container_start_page | 203 |
| container_title | International journal of management cases : IJMC |
| container_volume | 13 |
| creator | PAVICIC, JURICA ALFIREVIC, NIKSA ZNIDAR, KRESIMIR |
| description | |
| doi_str_mv | 10.5848/APBJ.2011.00054 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 1741-6264 |
| ispartof | International journal of management cases : IJMC, 2011-01, Vol.13 (3), p.203-209 |
| issn | 1741-6264 |
| language | eng |
| recordid | cdi_crossref_primary_10_5848_APBJ_2011_00054 |
| source | EZB-FREE-00999 freely available EZB journals |
| title | CUSTOMER KNOWLEDGE MANAGEMENT: TOWARD SOCIAL CRM |
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