An exploration of the psychological factors affecting on information technology employees in Sri Lanka due to the concept of work from home during COVID-19 pandemic

The COVID-19 pandemic has had a disastrous impact on organizations and changed most employees' working methods. Since the beginning of the pandemic, researchers have been researching and publishing their studies on the impact on both remote-working and non-remote-working employees. The current study was conducted more than one and a half years after the pandemic initially started, focusing on the long-term impact of working from home (WFH). The study uses a qualitative thematic analysis approach to identify factors that impact WFH employees in Sri Lanka during COVID-19. Ten in-depth interviews have been conducted with employees in the Information Technology sector who have worked from home since the beginning of the COVID-19 pandemic. The paper provides insight into different factors affecting employees who worked from home during the pandemic. The study findings will aid the decision-makers of organizations in taking the necessary actions to make working from home more comfortable.