Augmenting Collaboration with Personalization Services

Collaboration is considered as an essential element for effective learning since it enables learners to better develop their points of view and refine their knowledge. Our aim being to facilitate communities of practice members as learners, we argue that collaboration tools should provide personalization features and functionalities in order to fit the specific individual and community learning requirements. More specifically, we propose a framework of services supporting personalization that being embedded in collaboration tools, can act as catalysts for individual and community learning. The proposed set of services has derived after the careful consideration of a generic learner profile, developed to formalize human actors in settings where learning takes place.